Academy Health is a trading name of Academy Consumer Products Limited, a company registered in England (No. 3729868). Vat No. 742 7198 16 Academy Health aim to provide European and worldwide consumers with brand name health related products - simply, conveniently, and cost effectively. ___________________________________________________________ Academy Health 14 High Street Alton Hampshire GU34 1BN England www.academyhealth.com telephone: 0044-(0)845-370-3203 fax: 0044-(0)1256-773189 email: contact@academyhealth.com PRICES & PAYMENT Prices are shown in UK pounds sterling and will be billed in UK pounds sterling. If your credit card company operate in a different currency, this is no problem: your credit card company will convert payment into pounds sterling to your local currency at their current conversion rate. Cards accepted: American Express, VISA, Mastercard, JCB, VISA Delta, Switch, Switch Solo. (IMPORTANT NOTE: customers using Switch or Switch Solo should supply a "Valid From" date and "Issue Number" for the card, as well as card number and expiry date. Please use the COMMENTS field on the order form to provide this information. There is no payment option listed for Switch and Solo - enter full details against the Visa Delta option). Where applicable, UK VAT at the current rate has been included in prices shown. The purchaser is liable for any local state or country taxes, should these arise. According to our current information, these will not normally arise for deliveries to EU and some other European countries. TODAY's PRICES / RECOMMENDED SELLING PRICES Recommended Selling Price means, where we are aware of it, the manufacturer's or distributer's recommended UK selling price for this product. In a small number of cases, where we do not have this information, or there is no manufacturer's or distributer's recommended UK selling price, it represents a price at which Academy Consumer have previously offered the product for sale. DELIVERY & DELIVERY COSTS You should expect delivery between 3 and 7 days for all UK and most other European orders; for countries outside Europe we aim to supply within 14 days. Shipments may be split. We regret we cannot guarantee delivery times as they are outside of our control. We ship using Royal Mail 1st Class (within UK) and Airmail (outside UK). HEALTH & BEAUTY PRODUCTS: to support our ultra-competitive product prices, we now make a flat rate charge of £2.95 on all UK orders, irrespective of size. In the rest of Europe and in other countries, delivery is usually charged as follows: £8.00 plus £1.00 per additional item. For a few heavy or bulky items, we regret that shipments outside the UK may not be possible, or may have a higher charge. Where this is the case, it is shown clearly in the details for that product. You should expect delivery between 3 and 7 days for all UK and most other European orders; for countries outside Europe we aim to supply within 14 days. Shipments may be split. In addition, if your delivery address is in the USA or Canada we regret we will not be able to supply you, as we do not ship to these countries. NOT SATISFIED WITH THE PRODUCT? Academy Consumer offer some of the fairest trading terms available on the internet. If the goods we supply are defective, provided you notify us within 14 days of receiving them, we will accept the return of the products and will either replace the product or repay you the purchase price, at your option. If we charged you a shipping cost, we will reimburse that too or supply the replacement without any shipping charge. If you are not satisfied with the goods - for any reason - provided you notify us within 7 days of receiving them, we will accept their return (unopened and unused) and we will credit you within 30 days of their return. Where we are out of stock of a product we may in some instances substitute a similar product. If we do this we will charge for the LOWER of the original price and the substituted price. If you are not happy with the substitution you can advise us, return the product and we will not charge you. Your statutory rights under UK law are not affected by these provisions. SECURITY All online transactions are handled with industry-standard SSL encryption. When you send us your credit card number on the order form, it is transmitted across the internet in an encrypted form. then decoded when it gets to us. There is no reason this should be any riskier than using your card in a store or restaurant - arguably, it may be less risky. CONFIDENTIALITY We will treat any personal details you provide with care. Your details will not be sold or passed to any other commercial organisation to be used in any form of marketing or mailing list activity. Academy Consumer may contact you by e-mail or post from time to time with details of other products or services available from Academy Consumer Products Limited, unless you request we do not do so. LEGAL and OTHER IMPORTANT POINTS These terms and conditions and all transactions with Academy Consumer Products Limited are governed by and construed in accordance with the laws of England and Wales. You agree, as we do, to submit to the non-exclusive jurisdiction of the English courts. Academy Consumer reserve the right to refuse any order, at our sole discretion. However, if we do refuse your order, we will tell you our reasons. When you place an order, you will receive a system generated order acknowledgement. Your order is only accepted by Academy Consumer when we send you confirmation of shipment having been made. All products listed on the site are available at the current prices shown subject to current stock availability. Academy Health reserve the right to alter prices, especially if current stocks are insufficient to fulfill your order. If we do alter a price after you have placed an order, we will tell you so and give you the option to decline to proceed with your order at the revised price. Where we are out of stock of a product we may in some instances substitute a similar product. If we do this we will charge for the LOWER of the original price and the substituted price. If you are not happy with the substitution you can advise us, return the product and we will not charge you. In placing an order, you are confirming the following statement: "I am 18 years of age or older. I believe I am permitted by law to receive these products in my country and state for my own personal use, which is the basis on which I am purchasing the products. I understand that I will be liable for any local country or state taxes, should these arise. I understand it is my sole responsibility to follow closely the manufacturer's instructions shown on the product." YOUR SAFETY IS IMPORTANT TO ACADEMY CONSUMER Information contained in this site concerning products and health conditions is provided solely for general interest. It is based on published literature and manufacturers' information available at the time the product was listed by Academy Consumer, and does not represent the views of Academy Consumer Products Limited. Academy Consumer assumes no liability for any claims by a third party for loss (direct, indirect or consequential) which may arise from reliance on information contained in the contents of these pages or in respect of any error or omission. Although every effort is made to keep these details up to date, manufacturers' changes of specification may, in some cases, not yet have been notified to Academy Consumer. Always read, and follow, the manufacturer's detailed information and directions which accompany the product. Purchasers should discuss with their doctor if they have any doubt concerning the treatment they are considering selecting. Women who are pregnant or planning a pregnancy should consult their doctor before taking any health product. IF SYMPTOMS PERSIST - ALWAYS CONSULT YOUR DOCTOR.